Responsible Gaming
Gaming Should Be Entertainment
At Parks and Spaces, we believe that casino gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or as an investment. It's important to understand that the house always has an edge, and you should only gamble with money you can afford to lose.
Please gamble responsibly and within your means. If you're in the UK and looking for support, we provide resources and tools to help you maintain control.
Age Verification
Gambling is only legal for individuals aged 18 years or older in the United Kingdom. We take age verification seriously and require all players to confirm they meet this legal requirement before accessing our services.
If you are under 18, please do not attempt to gamble. Parents and guardians are encouraged to discuss responsible gaming with young people in their care.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of the following warning signs:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding your gambling: Being secretive about the time or money spent gambling
- Neglecting responsibilities: Gambling instead of attending to work, family, or personal commitments
- Increasing stakes: Needing to bet more money to achieve the same excitement
- Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
- Borrowing to gamble: Taking loans or using credit to fund gambling activities
- Emotional gambling: Using gambling to escape problems, stress, or negative feelings
- Lying about gambling: Deceiving friends or family about the extent of your gambling
- Gambling with money for essentials: Using funds needed for bills, food, or rent
- Physical or emotional distress: Experiencing anxiety, irritability, or sleep problems related to gambling
If you recognize any of these signs in your own behaviour, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
We encourage all players to use the following tools to help manage their gaming activity:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a limit on the maximum amount you're willing to lose
- Reality Checks: Enable reminders during your gaming session to help you stay aware of time and money spent
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Cooling-Off Period: Take a break from gambling for a set period
These tools are available in your account settings. We strongly recommend using them as part of your responsible gaming practice.
Support Organizations
If you're struggling with gambling, professional help is available. Please reach out to one of these organisations:
United Kingdom
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GamCare – Free, confidential support for problem gambling
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free and confidential) -
GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Allows you to self-exclude from all licensed online gambling operators -
Gamblers Anonymous – Support meetings and peer help
Phone: 0203 215 7000 -
National Problem Gambling Clinic – NHS specialist treatment
Phone: 020 7919 3533
International Support
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Australia: Gambling Help Online
Website: www.gamblinghelponline.org.au -
Canada: Responsible Gambling Council
Website: www.responsiblegambling.org -
United States: National Council on Problem Gambling
Website: www.ncpgambling.org
National Helpline: 1-800-GAMBLER (1-800-426-2537) -
Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone Counseling: 0800 137 27 00 (free and confidential)
Take Action Today
If you believe you or someone you know has a problem with gambling, please seek help immediately. There is no shame in asking for support—many people have successfully overcome gambling problems with professional help.
Contact one of the support organisations listed above or speak with your GP. Remember: help is available, and recovery is possible.
Your wellbeing is important to us.